Customer Service Officer (Outlet)

8 MEDI-AESTHETICS PTE. LTD.

Singapore, Singapore
Greet prospects and clients warmly
Collect billing and payments accurately
Book and follow up on appointments
The role involves delivering excellent customer service by greeting prospects and clients in a warm and friendly manner

Job Summary

  • The role involves delivering excellent customer service by greeting prospects and clients in a warm and friendly manner.
  • Responsibilities include collecting outstanding billing, printing invoices accurately, and managing appointment bookings via phone.
  • Candidates must be able to communicate effectively with both English and Mandarin-speaking clients.

Matching Summary

Match Score: 75

The role involves delivering excellent customer service by greeting prospects and clients in a warm and friendly manner.

Skills & Requirements

Must-have

  • Greet prospects and clients warmly
  • Collect billing and payments accurately
  • Book and follow up on appointments
  • Answer incoming calls promptly
  • Correspond with English and Mandarin speakers

Nice-to-have

  • Well-groomed and courteous demeanor
  • Meticulous attention to detail
  • Excellent interpersonal communication skills

Key Requirements

  • Minimum 1 year of administrative experience
  • Minimum Nitec qualification in any discipline
  • Fluency in English and Mandarin required

Work Rights

Not specified

Tailored Resume

Cover Letter