Customer Success Consultant

Judi Health

Remote, US
Remote us: $75,200 - $119,000; new york ny: $95,20...
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3+ years pbm or health plan experience
2+ years retail pharmacy operations
Direct client functional requirements management
** Judi Health is seeking a Customer Success Consultant who will manage and support clients using their health technology solutions. The role requires strong communication and project management skills, with a preference for candidates with experience in pharmacy benefits management or health plans. **

Job Summary

  • Judi Health is seeking a self-driven customer success consultant to manage and service new and existing clients while maintaining an in-depth understanding of the Judi claim processor platform.
  • The role involves leading communications throughout the implementation process, including strategic guidance for benefit builds, accumulations feeds, and network builds.
  • Candidates must partner with product managers in an agile framework to conceptualize requirements and drive efficiencies to increase market adoption.

Matching Summary

Match Score: 75

** Judi Health is seeking a Customer Success Consultant who will manage and support clients using their health technology solutions. The role requires strong communication and project management skills, with a preference for candidates with experience in pharmacy benefits management or health plans. **

Salary

Remote US: $75,200 - $119,000; New York NY: $95,200 - $119,000; Denver CO: $87,200 - $109,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 3+ years PBM or Health Plan experience
  • 2+ years retail pharmacy operations
  • Direct client functional requirements management
  • Project management and prioritization skills
  • Microsoft Office Suite proficiency

Nice-to-have

  • Pharmacy Technician license preferred
  • Experience reviewing pharmacy claims
  • Agile framework collaboration experience
  • Virtual team effectiveness
  • Strong presentation and communication skills

Key Requirements

  • Bachelor's degree strongly preferred
  • Pharmacy Technician license preferred
  • 1+ year in customer success/business analyst/product manager role
  • Proficient in Jira, Miro, Confluence, Github, and AWS Redshift

Work Rights

Not specified

Tailored Resume

Cover Letter