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The Hotel Chadstone Melbourne MGallery is seeking a Hotel Manager to lead its luxury resort in Carolina, Puerto Rico. The role focuses on operational excellence, enhancing guest experiences, and driving financial performance while fostering a strong team culture.
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Job Summary
The Hotel Manager plays a critical role in shaping the guest experience, driving performance, and elevating the hotel to its full luxury potential.
This role requires a highly visible, hands-on leader who embodies Fairmont’s culture, inspires colleagues, and ensures that every guest interaction reflects sophistication, warmth, and precision.
Benefits include free meals, travel discounts, dry cleaning, skill development programs, and opportunities to join CSR, Sustainability, and DEI Committees.
Matching Summary
Match Score: 75
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The Hotel Chadstone Melbourne MGallery is seeking a Hotel Manager to lead its luxury resort in Carolina, Puerto Rico. The role focuses on operational excellence, enhancing guest experiences, and driving financial performance while fostering a strong team culture.
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Skills & Requirements
Must-have
Operational leadership and excellence
Guest experience and brand delivery
Financial performance and accountability
Leadership, culture and talent development
Quality assurance and asset management
Safety, compliance and risk management
Nice-to-have
Luxury mindset and emotional engagement
Visible and engaged leadership
Strategic thinking and long-term objectives
Emotional intelligence and conflict handling
Results-driven with guest focus
Key Requirements
Minimum 7–10 years progressive leadership experience
Prior experience as Hotel Manager or Director of Operations
Bilingual (English and Spanish)
Previous experience in Union and Non-Union environments
Proven track record of strong financial and operational results