Drive project activities to ensure best performance for Quality KPIs, such as warranty, customer satisfaction scores, and internal audits
Job Summary
Drive project activities to ensure best performance for Quality KPIs, such as warranty, customer satisfaction scores, and internal audits.
Provide the Voice of the Customer for design quality in product decisions and participate in technical quality topics in cross-functional teams for exteriors.
Support development of engineering solutions and launch issues while protecting full volume manufacturability and evaluate early project requests for impact to Quality Assurance.
Matching Summary
Drive project activities to ensure best performance for Quality KPIs, such as warranty, customer satisfaction scores, and internal audits.
Skills & Requirements
Must-have
Quality KPI management
Voice of the Customer
Cross-functional team management
Product development support
Design for manufacturability
Nice-to-have
Visionary and leader
Entrepreneurial spirit
Growth mindset
Collaborative approach
Key Requirements
Bachelor's degree in engineering or related technical field
5+ years of automotive engineering/quality experience
Experience with Body in White, Doors & Closures, Roof Systems, Bumpers
OEM experience preferred
Experience interpreting voice of the customer data