Manager, Membership Services

MJH Life Sciences

Rockville, MD, USA
Not specified; annual salary review + growth oppor...
Hybrid
Membership database management experience
Crm system administration and integration
Data entry accuracy and reporting skills
The Manager, Membership Services is responsible for managing the customer relationship manager (CRM) database to ensure data integrity and proper utilization across all membership functions

Job Summary

  • The Manager, Membership Services is responsible for managing the customer relationship manager (CRM) database to ensure data integrity and proper utilization across all membership functions.
  • This role involves overseeing timely data entry, tracking member engagement through tagging systems, and collaborating with departments to develop recruitment and retention campaigns.
  • MJH Life Sciences offers a flexible hybrid work schedule, comprehensive health benefits including HSA contributions, and opportunities for annual salary reviews and merit bonuses.

Matching Summary

The Manager, Membership Services is responsible for managing the customer relationship manager (CRM) database to ensure data integrity and proper utilization across all membership functions.

Salary

Not specified; Annual salary review and growth opportunities mentioned; Eligible for annual merit bonus

Skills & Requirements

Must-have

  • Membership database management experience
  • CRM system administration and integration
  • Data entry accuracy and reporting skills
  • Three years association membership experience
  • Salesforce or Fonteva platform proficiency

Nice-to-have

  • Strong analytical and strategic thinking
  • Excellent oral and written communication
  • Service focused with passion for winning
  • Ability to work independently with minimal supervision
  • Collaborative team player with innovation mindset

Key Requirements

  • Bachelor's degree in marketing, communication, or business
  • Minimum three years of membership association experience
  • Extensive experience working with membership databases
  • Proficiency in Microsoft Office suite required
  • Hybrid work availability in Rockville MD or remote setup

Work Rights

Not specified

Tailored Resume

Cover Letter