Job Summary

• The Customer Relationship Advisor (CRC) is responsible for handling all interactions with patients and clients (prescribers, pharmacies, healthcare facilities), ensuring optimal operational responses to requests while guaranteeing quality patient care.
• Key missions include answering phone calls, processing incoming requests via various channels, coordinating and rescheduling interventions/deliveries, and providing assistance and troubleshooting for medical devices.
• The role involves working closely with internal teams such as other CRCs, connected health and planning teams, and operational teams, as well as external stakeholders including patients, healthcare professionals, pharmacies, and care facilities.

Matching Summary

Skills & Requirements

Key Requirements

• Première expérience en relation client
• Appétence et/ou première expérience dans le domaine de la santé
• Appétence et/ou première expérience dans la prestation à domicile

Work Rights