Senior Manager Customer transformation - Secteur Energy & Utilities | Cdi | H/f

PwC PricewaterhouseCoopers GmbH

9+ years consulting or energy & utilities experience
Digital transformation and omnichannel strategy
Commercial development and client relationship management
The role involves driving business development and leading complex projects focused on the transformation of front-office functions within the Energy and Utilities sector

Job Summary

  • The role involves driving business development and leading complex projects focused on the transformation of front-office functions within the Energy and Utilities sector.
  • Candidates will be responsible for defining omnichannel distribution models, deploying digital customer experiences using technologies like IoT and Blockchain, and redesigning marketing and commercial organizations.
  • PwC offers an inclusive environment with access to cutting-edge tools like the Tech Lab and AI Factory, alongside a stimulating performance cycle aligned with their professional values.

Matching Summary

The role involves driving business development and leading complex projects focused on the transformation of front-office functions within the Energy and Utilities sector.

Skills & Requirements

Must-have

  • 9+ years consulting or Energy & Utilities experience
  • Digital transformation and omnichannel strategy
  • Commercial development and client relationship management
  • Team leadership and project delivery management
  • Strategic market studies and customer segmentation

Nice-to-have

  • Thought leadership and industry best practices sharing
  • Agile methodology deployment for digital services
  • Entrepreneurial mindset with high standards
  • Innovative data-driven customer experience design
  • Strong analytical and synthetic thinking skills

Key Requirements

  • Engineering or Business School degree or Master's level qualification
  • Minimum 9 years of experience in consulting or Energy & Utilities
  • Significant experience as a project manager and team leader
  • Fluency in French and good command of English

Work Rights

Not specified

Tailored Resume

Cover Letter