Product Support Representative

Worldpay (FIS)

Srb Belg, Not specified, Not specified
Hybrid
Application support
Troubleshooting technical issues
Client interaction
In this hybrid functional‑technical role, you will work closely with the broader Client Experience team on complex issue resolution, continuous improvement, and application support

Job Summary

  • In this hybrid functional‑technical role, you will work closely with the broader Client Experience team on complex issue resolution, continuous improvement, and application support.
  • Work as part of an internationally distributed team committed to delivering high‑quality support to clients around the world.
  • A work environment built on collaboration, flexibility and respect Competitive salary and attractive range of benefits designed to help support your lifestyle and wellbeing (including private healthcare, 27 days of vacation, work from home - 2 days a week, etc.)

Matching Summary

In this hybrid functional‑technical role, you will work closely with the broader Client Experience team on complex issue resolution, continuous improvement, and application support.

Skills & Requirements

Must-have

  • application support
  • troubleshooting technical issues
  • client interaction
  • Microsoft Windows system administration
  • database architecture
  • English fluency

Nice-to-have

  • capital markets experience
  • AI LLM interaction
  • cloud infrastructure knowledge
  • lateral thinking
  • entrepreneurial spirit

Key Requirements

  • Bachelor’s degree in Computer Science, Economics, Organizational Science, or a related field
  • 2–5 years of experience in software application support
  • Hands‑on experience with Microsoft Windows system administration
  • Working knowledge of databases
  • Ability to effectively interact with AI LLMs

Work Rights

Not specified

Tailored Resume

Cover Letter