Case Management Assistant

Acrisure

USA
Fully remote
Administrative coordination
Documentation support
Outbound/inbound communication
Acrisure is seeking a fully remote Case Management Assistant to support their Telephonic Case Management team. The ideal candidate should be highly organized, possess strong communication skills, and ideally be bilingual in Spanish, with a preference for those having experience in administrative or healthcare support roles

Job Summary

  • Acrisure is a global fintech leader empowering businesses and individuals with customized solutions across insurance, payroll, benefits, cybersecurity, and mortgage services.
  • The Case Manager Assistant plays a key support role by helping case managers stay organized, responsive, and efficient through administrative coordination, documentation support, and communication.
  • Acrisure offers a comprehensive suite of benefits designed to support physical, mental, financial, and family wellness, including medical, dental, vision insurance, 401(k) with immediate vesting, and paid parental leave.

Matching Summary

Match Score: 85

Acrisure is seeking a fully remote Case Management Assistant to support their Telephonic Case Management team. The ideal candidate should be highly organized, possess strong communication skills, and ideally be bilingual in Spanish, with a preference for those having experience in administrative or healthcare support roles.

Skills & Requirements

Must-have

  • Administrative coordination
  • Documentation support
  • Outbound/inbound communication
  • Tracking next steps
  • HIPAA requirements
  • Microsoft Office proficiency

Nice-to-have

  • Entrepreneurial spirit
  • Collaborative customer-service approach
  • Continuous improvement mindset
  • Fast-paced environment

Key Requirements

  • High school diploma or equivalent
  • 1+ year administrative, customer service, or healthcare support experience
  • Bilingual (Spanish speaking) strongly preferred
  • Remote work from USA (Central and Pacific time zone preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter