Financial Services Consultant -sie & Registered - Frisco, Tx National Contact Center

TIAA Jobs

Frisco, TX, US
Base: $22.60ph - $28.85ph; bonus: target 15% of ba...
Hybrid
Strong customer service mindset
Ability to communicate clearly verbally
Able to prioritize multiple tasks
TIAA is seeking passionate Financial Services Consultants for their National Contact Center in Frisco, TX, to provide assistance with retirement plans, investments, and financial education. This hybrid role emphasizes customer service and offers opportunities for career advancement within the financial services industry

Job Summary

  • This FINRA Registered role is primarily responsible for taking inbound calls to provide participants with options for retirement plans and financial education.
  • The company offers funding, coaching, and support to pass FINRA Series 6, 7, and 63 certification exams if the candidate is not currently licensed.
  • Total compensation includes an hourly rate plus an annual bonus with a target of 15% of base pay, ranging between $47,000 and $66,700.

Matching Summary

Match Score: 85

TIAA is seeking passionate Financial Services Consultants for their National Contact Center in Frisco, TX, to provide assistance with retirement plans, investments, and financial education. This hybrid role emphasizes customer service and offers opportunities for career advancement within the financial services industry.

Salary

Base: $22.60/hr - $28.85/hr; Bonus: Target 15% of base pay ($47,000-$66,700 total); Benefits: Industry-leading pension program and family support benefits

Skills & Requirements

Must-have

  • Strong customer service mindset
  • Ability to communicate clearly verbally
  • Able to prioritize multiple tasks

Nice-to-have

  • Demonstrate care, compassion, and empathy
  • Banking or sales experience helpful
  • Learner's mindset open to feedback

Key Requirements

  • Series 6 or 7; Series 63 Licenses required within 120 days
  • Life and Health Insurance License (Multi-state) required within 120 days
  • Associate's Degree or Equivalent Experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter