Assistant Manager - Crossgates Mall

Lush

Albany, NY, United States
On-site
Customer experience
Sales goals
Brand values
As Assistant Manager, you support the Shop Manager in all business areas, ensuring a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals

Job Summary

  • As Assistant Manager, you support the Shop Manager in all business areas, ensuring a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals.
  • Responsibilities include driving sales through customer service and product passion, leading the team fearlessly, and ensuring operational excellence in policies, stock, and visuals.
  • Lush offers a fun and funky store atmosphere, a 50% product discount, an unconventional retail structure, and opportunities for growth.

Matching Summary

As Assistant Manager, you support the Shop Manager in all business areas, ensuring a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals.

Skills & Requirements

Must-have

  • customer experience
  • sales goals
  • brand values
  • product knowledge
  • team leadership
  • operational excellence

Nice-to-have

  • individualism encouraged
  • entrepreneurial spirit
  • unconventional retail structure

Key Requirements

  • 1-3 years managing or supervising in a retail environment
  • Excellent listening and communication skills
  • Excellent analytical, critical thinking and troubleshooting skills
  • Excellent organization and time management skills
  • Strong customer service, supervisory and sales skills

Work Rights

Not specified

Tailored Resume

Cover Letter