Quality Control & After Sales Service Coordinator

Chanel (Australia) Pty Ltd

Singapore, Singapore
On-site
Diagnose repairs and quality control
Accurate documentation and system updates
Streamlined repair process management
Chanel is seeking a Quality Control & After Sales Service Coordinator in Singapore to ensure high-quality standards and seamless service for their luxury products. The role involves collaboration with various teams to manage repair processes, enhance customer satisfaction, and maintain accurate documentation and inventory

Job Summary

  • This position is responsible for delivering professional and seamless Quality Control, Repair and Care support to the brand by providing ultimate standards of our Quality & After Sales services to the retail team.
  • You will collaborate closely with the Retail team, Repair Team, and Distribution team at the local level, managing all aspects of repair management.
  • Chanel is committed to safeguarding the incomparable quality of each creation and engaging the consumer of today and tomorrow by providing unsurpassed services.

Matching Summary

Match Score: 85

Chanel is seeking a Quality Control & After Sales Service Coordinator in Singapore to ensure high-quality standards and seamless service for their luxury products. The role involves collaboration with various teams to manage repair processes, enhance customer satisfaction, and maintain accurate documentation and inventory.

Skills & Requirements

Must-have

  • diagnose repairs and quality control
  • accurate documentation and system updates
  • streamlined repair process management
  • stringent quality control on repaired items
  • client feedback integration for improvement

Nice-to-have

  • enthusiastic about new technology and data
  • advocates listening and co-creation
  • user-centricity and agility in solutions

Key Requirements

  • 3 to 5 years relevant experience
  • Critical thinking and problem solving skills
  • Good communication skills
  • Tech Savvy
  • Client- Centric

Work Rights

Not specified

Tailored Resume

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