Customer Service Officer (Accommodation)

PEOPLE PROFILERS PTE. LTD.

Singapore
Competitive remuneration; not specified; comprehen...
Rotating shifts (5-day work week, mon to sun)
Minimum gce n level qualification
1 year relevant customer service experience
Ability to work rotating shifts and weekends
People Profilers Pte. Ltd. is seeking a Customer Service Officer in the hospitality industry to manage villa bookings and guest inquiries in Singapore. The role requires shift work and strong customer service skills, with a focus on guest satisfaction and operational support

Job Summary

  • The role involves managing daily villa bookings, amendments, and check-in/out operations for guests.
  • Candidates must be able to handle guest enquiries, payments, and service recovery professionally.
  • Successful candidates can expect a competitive remuneration package and comprehensive benefits.

Matching Summary

Match Score: 85

People Profilers Pte. Ltd. is seeking a Customer Service Officer in the hospitality industry to manage villa bookings and guest inquiries in Singapore. The role requires shift work and strong customer service skills, with a focus on guest satisfaction and operational support.

Salary

Competitive remuneration; Not specified; Comprehensive range of benefits

Skills & Requirements

Must-have

  • Minimum GCE N level qualification
  • 1 year relevant customer service experience
  • Ability to work rotating shifts and weekends

Nice-to-have

  • Strong interpersonal communication skills
  • Professional integrity and service orientation
  • Experience with lost and found operations

Key Requirements

  • Minimum GCE N level education
  • At least 1 year of relevant experience
  • Availability for rotating shifts including weekends

Work Rights

Not specified

Tailored Resume

Cover Letter