Job Summary

• The Front Desk Agent is an integral part of the Front Office team whose main objective is to ensure our guests have a smooth arrival, stay and departure experience.
• This individual responds to a wide variety of guest requests by accurately assessing the guest needs and needs, and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.
• Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.

Matching Summary

Salary

Base: $18.00 - $28.00 per hour; Bonus/Equity: Not specified; Benefits: Medical & Vision Insurance (95% Covered), Dental Insurance (100% Covered), Pet Insurance, Complimentary Life insurance, Short Term Disability Insurance, Paid Holidays, Sick, and Vacation Time, 401K Retirement Plan, Training and Development Opportunities, Education Reimbursement, Complimentary Employee Meals, Complimentary room nights

Skills & Requirements

Key Requirements

• Preferred experience in luxury hotel
• Strong problem solving skills
• Ability to handle difficult situations
• Strong computer skills
• Reading, writing and oral proficiency in English
• Excellent interpersonal skills
• Proficient with Microsoft Office Suite
• Flexible schedule

Work Rights