Application Support Lead

Barclays

Pune, India
10 years l2/l3 application support experience
Itil v3 or above foundation certified
Sql query writing for oracle and ms sql
The role involves managing the IT Services department, setting strategic direction, and supporting senior management teams

Job Summary

  • The role involves managing the IT Services department, setting strategic direction, and supporting senior management teams.
  • Candidates must possess 10 years of L2/L3 Application Support experience and be certified in ITIL v3 or above.
  • The position requires rotational on-call availability to support Singapore business hours while maintaining high-quality service.

Matching Summary

Match Score: 85

The role involves managing the IT Services department, setting strategic direction, and supporting senior management teams.

Skills & Requirements

Must-have

  • 10 years L2/L3 Application Support Experience
  • ITIL v3 or above foundation certified
  • SQL query writing for Oracle and MS SQL
  • Unix/Linux environment management
  • AWS and API based applications experience
  • Monitoring tools like Splunk or AppDynamics
  • Rotational on-call availability for Singapore hours

Nice-to-have

  • Experience in WEB technologies and MVC architecture
  • Support for multi-tier applications
  • Knowledge of Barclays Group Banking Domain
  • Previous second line support experience
  • Ability to work under own initiative
  • Familiarity with Jenkins, Chef, GitLab deployment tools

Key Requirements

  • 10 years of L2/L3 Application Support Experience
  • ITIL v3 or above foundation certification
  • Based in Pune office
  • Strong analytical and troubleshooting skills

Work Rights

Not specified

Tailored Resume

Cover Letter