Service Excellence & Insights Specialist

Ryt Bank

Malaysia
Not specified (assumed hybrid or flexible due to digital nature of the bank)
Ai-powered digital banking experience
Customer service excellence strategies
Data-driven insights generation
Ryt Bank is seeking a Service Excellence & Insights Specialist to join their innovative team in Malaysia. The ideal candidate will focus on enhancing customer experiences through data insights and service excellence in a fast-paced, AI-driven banking environment

Job Summary

  • Ryt Bank is Malaysia's first AI-powered digital bank formed by YTL Digital Capital and Sea Limited.
  • The role focuses on empowering customers with fast, easy, and secure financial solutions.
  • The position supports the launch of the Ryt Bank app to reshape banking in Malaysia.

Matching Summary

Match Score: 85

Ryt Bank is seeking a Service Excellence & Insights Specialist to join their innovative team in Malaysia. The ideal candidate will focus on enhancing customer experiences through data insights and service excellence in a fast-paced, AI-driven banking environment.

Skills & Requirements

Must-have

  • AI-powered digital banking experience
  • Customer service excellence strategies
  • Data-driven insights generation

Nice-to-have

  • Innovative financial solutions mindset
  • Secure banking environment knowledge
  • Inclusive customer empowerment focus

Key Requirements

  • Must have relevant banking or service experience
  • Strong analytical skills required
  • Work authorization in Malaysia required

Work Rights

Not specified

Tailored Resume

Cover Letter