Operations Analyst, Baseball Data Platform

Major League Baseball

New York, United States
On-site
2-3 years data or technical support experience
Flexibility for night, weekend, and holiday shifts
Ability to triage complex multi-faceted issues
The role involves supporting the vision of capturing the story of baseball through data by ensuring accuracy and reliability across systems

Job Summary

  • The role involves supporting the vision of capturing the story of baseball through data by ensuring accuracy and reliability across systems.
  • Candidates must be flexible to work weekly night shifts until the end of MLB games during the season, often until 2am ET.
  • The position requires acting as a Subject Matter Expert on the Baseball Data Platform while collaborating with engineers and data scientists.

Matching Summary

The role involves supporting the vision of capturing the story of baseball through data by ensuring accuracy and reliability across systems.

Skills & Requirements

Must-have

  • 2-3 years data or technical support experience
  • Flexibility for night, weekend, and holiday shifts
  • Ability to triage complex multi-faceted issues
  • Experience communicating with technical and non-technical users
  • Proven critical thinking and problem-solving skills

Nice-to-have

  • Understanding of MLB Clubs and partner data usage
  • Familiarity with baseball tracking systems and APIs
  • Knowledge of SQL, Python, or R programming languages
  • Experience with legal agreements and data permissions
  • Self-motivated drive for continuous improvement

Key Requirements

  • 2-3 years of experience in data or technical support roles
  • Ability to travel up to 15% for events and meetings
  • Strong organizational skills to balance multiple priorities

Work Rights

Not specified

Tailored Resume

Cover Letter