Office Agents are responsible for helping customers during the shipping process by coordinating shipping details, completing compliance documentation, and providing customer service
Job Summary
Office Agents are responsible for helping customers during the shipping process by coordinating shipping details, completing compliance documentation, and providing customer service.
Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada.
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees.
Matching Summary
Office Agents are responsible for helping customers during the shipping process by coordinating shipping details, completing compliance documentation, and providing customer service.
Skills & Requirements
Must-have
Customer service for shipping
Compliance documentation completion
Accepting cargo and dangerous goods
Releasing imported international freight
Collecting air freight charges
Handling phone calls professionally
Nice-to-have
Energy and enthusiasm
Respect for team
Highest regard for safety
Key Requirements
High school diploma, GED, or equivalent experience