The Customer Service Representative creates a good first and last impression on clients by managing appointments, client education, and lobby triage efficiently
Job Summary
The Customer Service Representative creates a good first and last impression on clients by managing appointments, client education, and lobby triage efficiently.
Employees receive comprehensive medical, dental, and vision insurance, 401(k) matching, PTO, and opportunities for advancement.
AmeriVet fosters a supportive, collaborative environment with tailored development programs and resources to help team members thrive and make a meaningful impact.
Matching Summary
The Customer Service Representative creates a good first and last impression on clients by managing appointments, client education, and lobby triage efficiently.
Skills & Requirements
Must-have
Professional and friendly phone etiquette
Operate multiple-line telephone system
Maintain accurate client and pet records
Accept and process payments
Prioritize and manage scheduled appointments
Provide empathetic client communication
Nice-to-have
Experience with Veterinary Electronic Medical Records