Not specified; not specified; superior benefits to...
Onsite
Advanced excel or google sheets proficiency
Advanced english language skills required
Ability to interpret data and create insights
Ticketmaster LLC is seeking a Trainee in Data Analytics to join their Planning team in Iztacalco, Mexico. The role focuses on real-time monitoring and analysis to enhance fan experience and operational efficiency, ideal for recent graduates with a background in data analytics
Job Summary
This role offers a dynamic opportunity to monitor real-time contact center performance and analyze operational data to maximize the fan experience during critical sales events.
The position requires supporting global teams through advanced reporting, process documentation, and validation checks to ensure accurate workforce management.
Candidates will benefit from permanent employment with superior legal benefits, free parking, and exposure to strategic decision-making within a diverse, inclusive environment.
Matching Summary
Match Score: 85
Ticketmaster LLC is seeking a Trainee in Data Analytics to join their Planning team in Iztacalco, Mexico. The role focuses on real-time monitoring and analysis to enhance fan experience and operational efficiency, ideal for recent graduates with a background in data analytics.
Salary
Not specified; Not specified; Superior benefits to legal requirements included
Skills & Requirements
Must-have
Advanced Excel or Google Sheets proficiency
Advanced English language skills required
Ability to interpret data and create insights
Strong analytical and problem-solving skills
Experience with Workforce Management tools
Nice-to-have
Familiarity with Zendesk or Five9 platforms
Knowledge of contact center metrics and KPIs
Interest in statistical analysis and processes
Proactive initiative and collaborative mindset
Resilience under pressure during peak demand
Key Requirements
Recent graduate in Industrial Engineering, Actuarial Science, Math, Admin, Systems, or Economics
Advanced English proficiency mandatory for daily global interaction