Geisinger’s Patient Access Representatives (PARs) are excellent communicators who handle patient inquiries every day — all while maintaining empathy, professionalism and providing a positive patient experience
Job Summary
Geisinger’s Patient Access Representatives (PARs) are excellent communicators who handle patient inquiries every day — all while maintaining empathy, professionalism and providing a positive patient experience.
Responsible for checking patients in for appointments and accurately verifying demographics, assuring all check-in procedures are completed and monitoring patient wait times.
Geisinger offers a 401(k) plan with automatic contributions, a wellness program, family-friendly support, and an Employee Assistance Program (EAP).
Matching Summary
Geisinger’s Patient Access Representatives (PARs) are excellent communicators who handle patient inquiries every day — all while maintaining empathy, professionalism and providing a positive patient experience.
Skills & Requirements
Must-have
Excellent communication skills
Empathy and professionalism
Accurate demographic verification
Insurance response interpretation
HIPAA and privacy compliance
Maintain productivity and quality
Nice-to-have
Positive patient experience
Team collaboration and collegiality
Diverse experiences and backgrounds
Key Requirements
High School Diploma or Equivalent (GED)
Minimum of 1 year related work experience (Preferred)