Hybrid (branch-based initially, transitioning to fully remote)
Inbound calls and multi-channel support
Digital banking promotion and support
Customer reassurance and guidance
Lloyds Banking Group is seeking a Customer Support representative for their East Ham branch, transitioning to a remote role after a training period. The position offers a competitive salary and a comprehensive benefits package, emphasizing customer service and flexibility
Job Summary
You’ll start in one of our branches, supporting customers side‑by‑side.
You’ll then transition to working from home, handling inbound calls and helping customers through a range of channels including social media, web‑chat and remote video appointments.
We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Private medical benefit with BUPA Share schemes Benefits you can adapt to your lifestyle, such as discounted shopping 22 days’ holiday (increases over time), with bank holidays on top – pro rated for part time roles A range of wellbeing initiatives and generous parental leave policies
Matching Summary
Match Score: 85
Lloyds Banking Group is seeking a Customer Support representative for their East Ham branch, transitioning to a remote role after a training period. The position offers a competitive salary and a comprehensive benefits package, emphasizing customer service and flexibility.