高级专员, 渠道服务岗

AIA

Life insurance product knowledge
Claims and policy administration experience
Office software proficiency
The role is part of AIA's movement to create a healthier, more sustainable future by helping people live Healthier, Longer, Better Lives

Job Summary

  • The role is part of AIA's movement to create a healthier, more sustainable future by helping people live Healthier, Longer, Better Lives.
  • Responsibilities include managing counter operations for new policies,保全 (policy changes), claims, and group insurance across various channels.
  • Candidates must be responsible, collaborative, and possess strong compliance and service awareness to drive internal and external customer experience improvements.

Matching Summary

The role is part of AIA's movement to create a healthier, more sustainable future by helping people live Healthier, Longer, Better Lives.

Skills & Requirements

Must-have

  • Life insurance product knowledge
  • Claims and policy administration experience
  • Office software proficiency
  • Two years of relevant work experience
  • Strong communication and coordination skills

Nice-to-have

  • Training and presentation capabilities
  • Document writing and reporting skills
  • Innovative problem-solving mindset
  • Customer service excellence focus

Key Requirements

  • Bachelor's degree or higher
  • Major in Finance or Insurance preferred
  • Minimum two years of industry experience
  • Fluency in Office software applications

Work Rights

Not specified

Tailored Resume

Cover Letter