Ccna Certified Technical Consultant - Hospital Monitoring In Charleston, Sc Area
Philips UK
Charleston, United States
Base: $35.00 to $54.00ph; bonus/equity: field serv...
Fully remote
Customer relationship management
Technical recommendations
Continuous improvement
Allow your passion for improving lives to shine in this role where you’ll be responsible for customer relationship management through the effective application of technical knowledge to install/implement, service, test, and troubleshoot complex solutions on IT networks
Job Summary
Allow your passion for improving lives to shine in this role where you’ll be responsible for customer relationship management through the effective application of technical knowledge to install/implement, service, test, and troubleshoot complex solutions on IT networks.
Provide technical recommendations that best suit the environment based on customer requirements, support the transition from a break fix operating model to a customer solutions focused operating model.
This role also includes field service incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities.
Matching Summary
Allow your passion for improving lives to shine in this role where you’ll be responsible for customer relationship management through the effective application of technical knowledge to install/implement, service, test, and troubleshoot complex solutions on IT networks.
Salary
Base: $35.00 to $54.00/hour; Bonus/Equity: Field service incentive bonus plans; Benefits: PTO, 401k (up to 7% match), HSA, stock purchase plan, education reimbursement
Skills & Requirements
Must-have
Customer relationship management
Technical recommendations
Continuous improvement
Regional work team collaboration
Install complex multi-phased systems
Diagnose and resolve electronic/networking problems
Nice-to-have
Transition to solutions focused operating model
Achieve customer loyalty
Collaborate with diverse resources
Health technology company mission
Key Requirements
3+ years IT technologies or electronics experience
CCNA certification
Bachelor's degree in CS, electronics, biomedical, or related