Global Process Owner (gpo) - Customer Care (m/f/d)

Vitalaire

Saint-Priest, France
10 to 15 years of experience
Process management methodologies
Customer service platforms expertise
As the Global Process Owner, you will design and optimize Customer Care processes worldwide

Job Summary

  • As the Global Process Owner, you will design and optimize Customer Care processes worldwide.
  • You will lead transformation initiatives and ensure customer-centric processes.
  • The role requires collaboration with cross-functional teams to align with global objectives.

Matching Summary

As the Global Process Owner, you will design and optimize Customer Care processes worldwide.

Skills & Requirements

Must-have

  • 10 to 15 years of experience
  • process management methodologies
  • customer service platforms expertise

Nice-to-have

  • influential leadership skills
  • critical thinking abilities
  • operational and strategic duality

Key Requirements

  • experience in large-scale process transformation projects
  • fluency in English; French or German is a major asset

Work Rights

Not specified

Tailored Resume

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