Customer Support And Reports & Analysis Units Supervisor

ncosc.gov

Base: $52,592 - $92,036; bonus/equity: not specifi...
Not specified
Experience in child support program
Demonstrated experience in supervision
Analytical thinking & resource management
The North Carolina Department of Health and Human Services (DHHS) is seeking a Customer Support and Reports & Analysis Units Supervisor to oversee operations in their Child Support Program. The role involves managing a team that responds to public inquiries, prepares reports, and ensures compliance with state and federal regulations

Job Summary

  • The position oversees the day-to-day operations of the Customer Support Unit and Reports & Analysis Unit.
  • The role involves responding to inquiries from various stakeholders and preparing federal and state reports.
  • The State of North Carolina offers excellent comprehensive benefits including health insurance and paid leave.

Matching Summary

Match Score: 75

The North Carolina Department of Health and Human Services (DHHS) is seeking a Customer Support and Reports & Analysis Units Supervisor to oversee operations in their Child Support Program. The role involves managing a team that responds to public inquiries, prepares reports, and ensures compliance with state and federal regulations.

Salary

Base: $52,592 - $92,036; Bonus/Equity: Not specified; Benefits: Comprehensive benefits including health insurance

Skills & Requirements

Must-have

  • Experience in Child Support Program
  • Demonstrated experience in supervision
  • Analytical Thinking & Resource Management

Nice-to-have

  • Experience with Microsoft Office
  • Ability to exercise judgment and discretion
  • Strong understanding of policy and procedures

Key Requirements

  • Bachelor’s degree from an accredited institution
  • Three years of related experience
  • Equivalent combination of training and experience

Work Rights

Not specified

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