As a Case Manager, you will work with a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process
Job Summary
As a Case Manager, you will work with a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process.
This is an exciting opportunity for someone with extensive customer service experience, an allied health background or case management experience to work within EML’s Specialised Insurance Group (SIG).
EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance.
Matching Summary
As a Case Manager, you will work with a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process.
Skills & Requirements
Must-have
End-to-end claims process management
Stakeholder liaison
Customer service experience
Decision-making skills
Nice-to-have
Empathetic and supportive approach
Learning culture
Values-driven environment
Work-life balance
Key Requirements
Extensive customer service experience
Allied health background or case management experience highly advantageous
Work from home flexibility considered from month three