Not specified (potentially in-office based on job description context).
High school diploma or ged equivalent
Strong verbal and written communication skills
Ability to balance cash drawers and vaults
The State Employees' Credit Union is seeking an Associate Member Services Representative in Henderson, US, to deliver exceptional service and support to members while performing essential branch operations. This entry-level position emphasizes a customer-centric approach in alignment with the credit union's philosophy of "People Helping People."
Job Summary
The Associate Member Services Representative is an entry-level position designed to provide foundational knowledge of branch operations.
Team members are responsible for providing exemplary service by responding to inquiries via telephone, in-person, and digital channels.
Employees must comply with all credit union policies, maintain confidentiality, and process transactions including wire transfers and account maintenance.
Matching Summary
Match Score: 75
The State Employees' Credit Union is seeking an Associate Member Services Representative in Henderson, US, to deliver exceptional service and support to members while performing essential branch operations. This entry-level position emphasizes a customer-centric approach in alignment with the credit union's philosophy of "People Helping People."
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
High school diploma or GED equivalent
Strong verbal and written communication skills
Ability to balance cash drawers and vaults
Knowledge of credit union policies and regulations
Proficiency in computer keyboard data entry
Nice-to-have
Bachelor's degree or CCUE Certification
Experience with CXone contact center software
Positive attitude toward members and teammates
Interest in financial advisory product referrals
Aptitude for developing member trust and confidence
Key Requirements
High school diploma or GED required
Completion of Core Module Program within 12 months
Demonstrated aptitude for meeting people and building trust