It Support Technician, Ops Tech Solutions

Amazon

Italy
On-site
On-site user assistance
It infrastructure support
Device and application support
Amazon is seeking an IT Support Technician to ensure the smooth operation of IT systems at a logistics center in Italy. The role involves providing on-site technical support, managing assistance requests, and collaborating with a dynamic team to optimize IT services

Job Summary

  • As an IT Technician in Amazon's Operations teams, you will ensure the full operability of the IT systems at our sites.
  • You will assist on-site users by providing support for installation, maintenance, and troubleshooting of IT infrastructure, devices, and applications.
  • The Ops Tech Solutions team offers constant technical support to Amazon's global operations, maintaining and upgrading IT infrastructure and end-user devices.

Matching Summary

Match Score: 85

Amazon is seeking an IT Support Technician to ensure the smooth operation of IT systems at a logistics center in Italy. The role involves providing on-site technical support, managing assistance requests, and collaborating with a dynamic team to optimize IT services.

Skills & Requirements

Must-have

  • On-site user assistance
  • IT infrastructure support
  • Device and application support
  • Preventive maintenance
  • Troubleshooting IT issues

Nice-to-have

  • Continuous improvement suggestions
  • Collaboration with colleagues
  • Personal and professional growth
  • Advanced technology environment

Key Requirements

  • First and second point of contact support
  • Project implementation and innovation

Work Rights

Not specified

Tailored Resume

Cover Letter