PURVIEW ASIA PACIFIC PTE. LTD. is seeking a Microsoft Dynamics 365 Architect to lead the design and implementation of enterprise-grade CRM solutions. The ideal candidate should possess extensive technical architecture experience and a strong understanding of customer engagement processes
Job Summary
This role requires designing end-to-end architecture for enterprise-grade Dynamics 365 Customer Engagement solutions.
The successful candidate will lead solution design across the Microsoft Power Platform to ensure optimal use of tools like Power Apps and Power Automate.
You will provide technical leadership and governance while collaborating with business stakeholders to deliver future-ready customer experience platforms.
Matching Summary
Match Score: 85
PURVIEW ASIA PACIFIC PTE. LTD. is seeking a Microsoft Dynamics 365 Architect to lead the design and implementation of enterprise-grade CRM solutions. The ideal candidate should possess extensive technical architecture experience and a strong understanding of customer engagement processes.
Skills & Requirements
Must-have
Microsoft Dynamics 365 Customer Engagement
Enterprise-scale D365 solution architecture
Microsoft Power Platform expertise
Azure integration and API design
Dataverse data modeling and governance
Nice-to-have
Amazon Connect experience
Cloud-native architecture patterns
Strong stakeholder management skills
CRM transformation program exposure
Key Requirements
Minimum 8 years of hands-on D365 CRM experience
Deep functional understanding of Customer Service operations