Front Office Agent

HERITAGE HOSPITALITY PTE. LTD.

Singapore, Singapore
Not specified
Handle guest check-in and check-out procedures
Process front desk cashiering duties
Manage guest requests during stay
Heritage Hospitality Pte. Ltd. is seeking a Front Office Agent in Singapore to enhance guest satisfaction through effective customer service and operational support. The ideal candidate should have prior experience in a similar role, excellent problem-solving skills, and be flexible to work various shifts

Job Summary

  • The role focuses on maximizing guest satisfaction by meeting unique needs in a timely manner.
  • Responsibilities include processing reservations, handling cashiering duties, and organizing guest programs.
  • Candidates must be flexible to perform additional duties supporting the hotel's business objectives.

Matching Summary

Match Score: 75

Heritage Hospitality Pte. Ltd. is seeking a Front Office Agent in Singapore to enhance guest satisfaction through effective customer service and operational support. The ideal candidate should have prior experience in a similar role, excellent problem-solving skills, and be flexible to work various shifts.

Skills & Requirements

Must-have

  • Handle guest check-in and check-out procedures
  • Process front desk cashiering duties
  • Manage guest requests during stay
  • Work evening weekends and public holidays

Nice-to-have

  • Strong problem-solving skills for guests
  • Ability to organize guest programs
  • Conduct site inspections for sales

Key Requirements

  • Minimum GCE N or O Level education
  • Minimum 1 year experience in same capacity
  • Good computer literacy required

Work Rights

Not specified

Tailored Resume

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