GOCal is seeking a Customer Success Manager fluent in French to join their EMEA Customer Excellence team in Abuja, Nigeria. The role focuses on onboarding and educating customers about the company's solutions, ensuring they derive maximum value while fostering strong relationships
Job Summary
Engage proactively with customers to understand their needs and ensure they derive maximum value from our solutions.
Develop and maintain strong relationships with key stakeholders within customer organizations to drive product adoption and satisfaction.
We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Matching Summary
Match Score: 85
GOCal is seeking a Customer Success Manager fluent in French to join their EMEA Customer Excellence team in Abuja, Nigeria. The role focuses on onboarding and educating customers about the company's solutions, ensuring they derive maximum value while fostering strong relationships.
Skills & Requirements
Must-have
Fluent English and French communication
Proactive customer engagement
Customer onboarding and training
Relationship building with stakeholders
Nice-to-have
Industry knowledge in energy, commodities, finance
Proficiency in Salesforce or similar CRM
Ability to travel to meet clients
Key Requirements
3+ years experience in customer success or similar role
Bachelor's degree in business-related discipline preferred
Citizens of Nigeria and other ECOWAS member states