Lead Server, Mimi Kakushi

Sofitel Brisbane Central

Miami Beach, FL, United States
On-site
Exceptional guest service
Brand and restaurant service standards
Health, safety, and restaurant policies
Lead and manage the front-of-house service team to deliver exceptional guest service and ensure smooth daily restaurant operations

Job Summary

  • Lead and manage the front-of-house service team to deliver exceptional guest service and ensure smooth daily restaurant operations.
  • Oversee scheduling, training, and performance management of servers to develop a skilled and motivated team.
  • Collaborate closely with kitchen and management teams to coordinate service flow and resolve any guest issues promptly and effectively.

Matching Summary

Lead and manage the front-of-house service team to deliver exceptional guest service and ensure smooth daily restaurant operations.

Skills & Requirements

Must-have

  • Exceptional guest service
  • Brand and restaurant service standards
  • Health, safety, and restaurant policies
  • Team engagement and growth
  • Daily reports and documentation

Nice-to-have

  • Positive team environment
  • Seamless guest experiences
  • Collaborative work environment

Key Requirements

  • Minimum 5 years of leadership experience
  • Upscale or luxury restaurant, hotel, or lifestyle brand experience
  • High school diploma or equivalent required
  • Proficient in restaurant POS systems
  • Excellent verbal and written communication skills in English
  • Ability to stand or walk for a minimum eight-hour shift
  • Physically able to twist, reach, bend, climb stairs, and carry or push objects weighing 20 lbs or more consistently
  • Working knowledge of federal, state, and local laws related to employment

Work Rights

Not specified

Tailored Resume

Cover Letter