City Manager

Jones Lang Lasalle Ip Inc

Pune, India
On-site
Operational excellence
Employee experience
Client engagement
Jones Lang LaSalle (JLL) is seeking a City Manager for their West Region, responsible for overseeing facilities management operations across Pune, Mumbai, Indore, and Gandhinagar. The ideal candidate will possess a strong background in hospitality management, operational excellence, and employee engagement, ensuring high service standards and stakeholder satisfaction

Job Summary

  • The City Lead will oversee facilities management operations across Pune, Mumbai, Indore, and Gandhinagar, combining operational excellence with exceptional employee experience and client engagement.
  • This role requires a hospitality-focused professional who can manage multiple locations while maintaining high standards of service and stakeholder satisfaction.
  • Key responsibilities include strategic planning, employee experience enhancement, client engagement, people management, infrastructure oversight, vendor management, financial management, safety, and emergency preparedness.

Matching Summary

Match Score: 85

Jones Lang LaSalle (JLL) is seeking a City Manager for their West Region, responsible for overseeing facilities management operations across Pune, Mumbai, Indore, and Gandhinagar. The ideal candidate will possess a strong background in hospitality management, operational excellence, and employee engagement, ensuring high service standards and stakeholder satisfaction.

Skills & Requirements

Must-have

  • operational excellence
  • employee experience
  • client engagement
  • hospitality-focused professional
  • multi-location management
  • strategic planning
  • resource optimization
  • vendor management
  • financial management
  • safety and compliance
  • emergency preparedness

Nice-to-have

  • shaping a brighter way
  • thrive and grow
  • meaningful careers
  • place where they belong
  • collaborative inclusive team culture
  • warm approachable communication style
  • deep service orientation
  • grace under pressure
  • proactive problem-solving

Key Requirements

  • 10-12 years in hospitality operations, employee experience, facilities management, or corporate services
  • Minimum 3 years in operations leadership role managing multiple locations/sites
  • Demonstrated experience with strong controls on KPIs, service delivery metrics, and SOW adherence
  • Proven track record of implementing and monitoring operational controls and performance dashboards
  • Bachelor's degree in Hotel Management, Hospitality Management, or related field
  • Willingness to travel extensively across West Region

Work Rights

Not specified

Tailored Resume

Cover Letter