Sr Customer Success Manager/customer Success Manager-paradox

Epic

Chicago, Illinois, USA
Base: $99,800 - $149,600; bonus/equity: not specif...
Fully remote
8+ years in customer success
Experience with enterprise saas solutions
Technical understanding of software ecosystems
As a Client Success Manager, you will partner with enterprise clients to provide exceptional service and support

Job Summary

  • As a Client Success Manager, you will partner with enterprise clients to provide exceptional service and support.
  • You will deliver training, onboarding, and ongoing product support to ensure client success.
  • Join a culture rooted in integrity, empathy, and collaboration, where you can inspire a brighter workday for everyone.

Matching Summary

As a Client Success Manager, you will partner with enterprise clients to provide exceptional service and support.

Salary

Base: $99,800 - $149,600; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 8+ years in customer success
  • Experience with enterprise SaaS solutions
  • Technical understanding of software ecosystems

Nice-to-have

  • Functional expertise in HR software
  • Strong relationship building skills
  • Excellent communication skills

Key Requirements

  • 8+ years in customer success or account management
  • 5+ years supporting enterprise SaaS solutions
  • Bachelor degree or equivalent work experience

Work Rights

Not specified

Tailored Resume

Cover Letter