Technical Service Coordinator

Johnson Controls OpenBlue

Hybrid
Excellent communication skills
Experience with crm tools
Ability to multi-task with priority
Johnson Controls is seeking a Technical Service Coordinator for its Sensormatic Solutions division, focused on providing technical support to retail customers. The role entails managing service inquiries, troubleshooting issues, and ensuring customer satisfaction, all within a hybrid work environment

Job Summary

  • The Technical Service Coordinator acts as the first point of contact for Sensormatic retail customers regarding service and technical support requests.
  • This role involves managing service inquiries, troubleshooting issues, and ensuring high levels of customer satisfaction.
  • Johnson Controls offers an attractive package of social benefits and opportunities for professional development.

Matching Summary

Match Score: 85

Johnson Controls is seeking a Technical Service Coordinator for its Sensormatic Solutions division, focused on providing technical support to retail customers. The role entails managing service inquiries, troubleshooting issues, and ensuring customer satisfaction, all within a hybrid work environment.

Skills & Requirements

Must-have

  • Excellent communication skills
  • Experience with CRM tools
  • Ability to multi-task with priority

Nice-to-have

  • Knowledge of support processes
  • Flexibility and dependability
  • Professional customer interaction

Key Requirements

  • Relevant academic background
  • Expertise in supporting top-tier customers
  • Strong understanding of service workflows

Work Rights

Not specified

Tailored Resume

Cover Letter