Customer Service Agent With German (m/f/d) - Part Time

Capita

Kraków, Poland
Base: 9,000-9,500 pln gross; bonus: performance bo...
3d onsite
German language proficiency minimum b2 level
Excellent organizational and communication skills
Good knowledge of ms office applications
You will be the primary point of contact for customers, listening to their needs and solving their administrative and technical queries across various channels

Job Summary

  • You will be the primary point of contact for customers, listening to their needs and solving their administrative and technical queries across various channels.
  • The role offers financial stability with a competitive gross salary ranging from 9000 to 9500 PLN plus performance bonuses and supplementary medical insurance.
  • Employees enjoy a flexible hybrid model allowing two days of remote work after training, alongside a supportive team culture and opportunities for voluntary time off.

Matching Summary

You will be the primary point of contact for customers, listening to their needs and solving their administrative and technical queries across various channels.

Salary

Base: 9000-9500 PLN gross; Bonus: Performance bonus included; Benefits: Supplementary medical insurance, Multisport/MultiKafeteria

Skills & Requirements

Must-have

  • German language proficiency minimum B2 level
  • Excellent organizational and communication skills
  • Good knowledge of MS Office applications
  • Willingness to work two shifts between 8am and 10pm
  • Availability for 5 days a week including weekends

Nice-to-have

  • Customer-oriented attitude with empathy
  • Experience in hybrid work environments
  • Interest in multinational collaboration
  • Motivation to make a real impact on lives

Key Requirements

  • German language at minimum B2 level
  • Willingness to work Monday-Sunday shifts
  • Availability for 40 hours per week

Work Rights

Not specified

Tailored Resume

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