Customer Engagement Manager

Medtronic UK

United States
Base: $107,200.00 - $160,800.00; bonus/equity: eli...
Fully remote
Bachelor's degree with 5+ years experience
Valid driver's license required
Reside within the us territory
The role involves designing and implementing a scalable customer engagement strategy for the US market while managing a team of specialists

Job Summary

  • The role involves designing and implementing a scalable customer engagement strategy for the US market while managing a team of specialists.
  • Candidates will be responsible for monitoring account health post Go-live to increase adoption, maximize platform utilization, and prevent churn.
  • Medtronic offers a competitive salary range of $107,200.00 - $160,800.00 along with comprehensive benefits including health insurance and 401(k) matching.

Matching Summary

The role involves designing and implementing a scalable customer engagement strategy for the US market while managing a team of specialists.

Salary

Base: $107,200.00 - $160,800.00; Bonus/Equity: Eligible for Medtronic Incentive Plan (MIP); Benefits: Health, dental, vision, 401(k), PTO, tuition assistance

Skills & Requirements

Must-have

  • Bachelor's degree with 5+ years experience
  • Valid driver's license required
  • Reside within the US territory
  • Track record of driving adoption
  • Experience in healthcare industry

Nice-to-have

  • 7+ years of relevant experience
  • Previous people management experience
  • Operating Room clinical area experience
  • Strong project management skills
  • Ability to influence internal teams

Key Requirements

  • Bachelor's degree or advanced degree
  • 5+ years in customer success or account management
  • Unrestricted US work authorization required
  • Valid driver's license
  • Residency within the assigned territory

Work Rights

Must have unrestricted US work authorization at time of hire

Tailored Resume

Cover Letter