Senior Field Service Manager - Southern California

Beckman Coulter Diagnostics

Los Angeles, CA, USA
$150,000.00 to $180,000.00; bonus/incentive pyy el...
Fully remote
Direct p&l responsibility > $40m
Lead field service engineers
Customer satisfaction methodologies
The Sr. Field Service Manager is responsible for directing and leading the field service organization for the Southwest Region, including installations, preventative maintenance, break/fix, and proactive post-sale service

Job Summary

  • The Sr. Field Service Manager is responsible for directing and leading the field service organization for the Southwest Region, including installations, preventative maintenance, break/fix, and proactive post-sale service.
  • This position will have oversight for the P&L of the Service business with direct revenue in excess of $30M, and costs in excess of $10M.
  • Beckman Coulter Diagnostics offers a broad array of comprehensive, competitive benefit programs and recognizes the benefits of flexible, remote working arrangements for eligible roles.

Matching Summary

The Sr. Field Service Manager is responsible for directing and leading the field service organization for the Southwest Region, including installations, preventative maintenance, break/fix, and proactive post-sale service.

Salary

$150,000.00 to $180,000.00; Bonus/incentive pay eligible; Comprehensive benefits package

Skills & Requirements

Must-have

  • Direct P&L responsibility > $40M
  • Lead Field Service Engineers
  • Customer satisfaction methodologies
  • Regulated industry experience
  • Danaher Business System (DBS)

Nice-to-have

  • Medical diagnostic industry knowledge
  • Diagnostic analyzer expertise
  • Integrated Delivery Network (IDN) experience
  • Service contracting knowledge
  • Thrive in fast-paced roles

Key Requirements

  • Bachelor's Degree with 14+ years' experience OR Master's Degree with 12+ years' experience
  • 5+ years' experience in people management (direct reports)
  • Proven experience in customer support role
  • Ability to travel up to 50%
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

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