Head Universal Banker, Mission Viejo Branch

Work From Home With CiCi

Mission Viejo, California, United States
Base: $53,670.00 - $70,030.00; bonus/equity: discr...
2-4 years relevant experience
Face-to-face customer service skills
Digital engagement capabilities
The Head Universal Banker leads, coaches, and mentors the branch team while executing all service transactions and sales activities

Job Summary

  • The Head Universal Banker leads, coaches, and mentors the branch team while executing all service transactions and sales activities.
  • This role champions risk and control by monitoring daily operations and ensuring strict compliance with bank policies and procedures.
  • Citi offers competitive benefits including medical, dental, vision coverage, 401(k), life insurance, and paid time off packages.

Matching Summary

The Head Universal Banker leads, coaches, and mentors the branch team while executing all service transactions and sales activities.

Salary

Base: $53,670.00 - $70,030.00; Bonus/Equity: Discretionary and formulaic incentive awards available; Benefits: Medical, dental, vision, 401(k), life, accident, disability, wellness programs, and paid time off

Skills & Requirements

Must-have

  • 2-4 years relevant experience
  • face-to-face customer service skills
  • digital engagement capabilities
  • basic sales and referral experience
  • strong verbal and written communication

Nice-to-have

  • retail experience background
  • proactive client problem resolution
  • positive can-do attitude
  • teamwork and collaboration focus
  • empathy in customer interactions

Key Requirements

  • High School diploma or equivalent
  • 2-4 years of relevant experience required
  • Experience with digital tools and technology

Work Rights

Not specified

Tailored Resume

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