Civ - Gouvernant D'etages (f/h)

Sofitel Brisbane Central

Abidjan, Ivory Coast
On-site
Supervise and manage housekeeping staff
Manage daily operations and cleanliness standards
Implement safety and sanitation protocols
Sofitel Brisbane Central is seeking a Gouvernant d'Étages (Housekeeping Supervisor) to manage housekeeping operations and lead a team in maintaining high cleanliness standards. The ideal candidate should have 3-5 years of experience in a similar role, strong organizational and communication skills, and a customer service orientation

Job Summary

  • Join a network of over 45 brands and 5,500 hotels, with numerous opportunities for development and evolution.
  • Supervise and manage housekeeping staff, ensuring operational efficiency and adherence to service standards.
  • The Housekeeping Supervisor role plays a key role in the quality of the guest experience, involving supervision of floor teams and coordination with other hotel departments.

Matching Summary

Match Score: 85

Sofitel Brisbane Central is seeking a Gouvernant d'Étages (Housekeeping Supervisor) to manage housekeeping operations and lead a team in maintaining high cleanliness standards. The ideal candidate should have 3-5 years of experience in a similar role, strong organizational and communication skills, and a customer service orientation.

Skills & Requirements

Must-have

  • Supervise and manage housekeeping staff
  • Manage daily operations and cleanliness standards
  • Implement safety and sanitation protocols
  • Conduct regular room and floor inspections
  • Respond to guest concerns and resolve issues
  • Analyze performance indicators and guest satisfaction

Nice-to-have

  • Teamwork and rigor
  • Customer service focus
  • Attention to detail
  • African hospitality and welcome

Key Requirements

  • 3-5 years of experience in floor management
  • Proven experience in leading and motivating teams
  • Proficiency in POS and inventory management software
  • Regular administrative status in Ivory Coast

Work Rights

Regular administrative status and valid work permit if applicable

Tailored Resume

Cover Letter