Automotive Fixed Operations Manager

Lithia Motors (via Lithia Home Offices reference)

Crater Lake, Oregon, United States
Competitive pyy; not specified; medical, dental, v...
Service and parts department management
Staff recruiting training and development
Customer service and complaint resolution
The Fixed Operations Manager is responsible for managing all Service and Parts related staff to ensure exceptional customer service and attainment of performance targets

Job Summary

  • The Fixed Operations Manager is responsible for managing all Service and Parts related staff to ensure exceptional customer service and attainment of performance targets.
  • This role requires daily inspection of repair orders, adherence to manufacturer policies, and effective management of warranty, receivables, and service contracts.
  • The company offers competitive pay, career advancement opportunities, comprehensive medical benefits, and a 401(k) retirement plan.

Matching Summary

The Fixed Operations Manager is responsible for managing all Service and Parts related staff to ensure exceptional customer service and attainment of performance targets.

Salary

Competitive pay; Not specified; Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k)

Skills & Requirements

Must-have

  • Service and Parts department management
  • Staff recruiting training and development
  • Customer service and complaint resolution
  • Warranty and receivables administration
  • OSHA safety and facility maintenance

Nice-to-have

  • Strong attention to detail and sense of urgency
  • Excellent communication skills
  • Self-motivated with accountability focus
  • Team player who thrives on collaboration
  • Adaptable to change and continuous learning

Key Requirements

  • High school graduate or equivalent required
  • Must be 18 years or older
  • Drug free workplace requirement

Work Rights

Not specified

Tailored Resume

Cover Letter