Retail Store Manager

The Works Stores Ltd

Banbury, United Kingdom
On-site
Leading your store to success
Driving commercial performance
Ensuring excellent customer service
As a Store Manager, you are responsible for leading your store to success, inspiring and developing your team, driving commercial performance, and ensuring every customer enjoys a welcoming, well-run, and engaging shopping experience

Job Summary

  • As a Store Manager, you are responsible for leading your store to success, inspiring and developing your team, driving commercial performance, and ensuring every customer enjoys a welcoming, well-run, and engaging shopping experience.
  • Your mission is to deliver exceptional service, spark brilliant conversations, and help customers with their shopping missions - whether it’s discovering new products they'll love, or finding the perfect gifts for someone else.
  • Our PERKS really are ‘The Works’ including 25% Colleague Discount, MyWorks exclusive online discounts, Family Friendly Leave, 33 days Holiday, Stream early wage access, Can-Do Academy training, Share Scheme, 24/7 support, and Healthcare Cash Plan.

Matching Summary

As a Store Manager, you are responsible for leading your store to success, inspiring and developing your team, driving commercial performance, and ensuring every customer enjoys a welcoming, well-run, and engaging shopping experience.

Skills & Requirements

Must-have

  • leading your store to success
  • driving commercial performance
  • ensuring excellent customer service
  • managing store operations
  • maintaining high standards
  • fostering a positive team culture

Nice-to-have

  • brand ambassador for The Works
  • sparking brilliant conversations
  • inspiring reading, learning, creativity
  • building trust, awareness, and loyalty
  • collaborating with central teams

Key Requirements

  • Proven experience in retail management
  • Strong leadership and people development skills
  • Commercially focused track record
  • Excellent communication, planning, and organisational abilities
  • Confident using data to inform decisions
  • Experience in high-volume retail
  • Familiarity with retail systems and reporting tools
  • Experience managing recruitment, training, and performance

Work Rights

Not specified

Tailored Resume

Cover Letter