xAI is seeking a Dispute Analyst to join their Risk Operations team in Bastrop, TX. The role involves investigating and resolving customer disputes related to various payment channels, with a strong focus on compliance and collaboration across departments
Job Summary
X Payments seeks a Dispute Analyst for our Risk Operations team to investigate and resolve customer disputes across P2P, debit/credit card, and ACH channels.
This fast-paced role requires strong analytical skills and collaboration with Fraud, Compliance, and Customer Support teams to deliver timely, fair resolutions while minimizing business risk.
xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge.
Matching Summary
Match Score: 85
xAI is seeking a Dispute Analyst to join their Risk Operations team in Bastrop, TX. The role involves investigating and resolving customer disputes related to various payment channels, with a strong focus on compliance and collaboration across departments.
Skills & Requirements
Must-have
Investigate customer disputes
Manage provisional credits
Ensure regulatory compliance
Collaborate with internal teams
Monitor dispute aging
Nice-to-have
Thrive on curiosity
Hands-on contribution
Strong prioritization skills
Concise knowledge sharing
Key Requirements
3+ years debit/credit card dispute experience
Knowledge of Regulation E, NACHA, card network rules