Officer / Senior Officer - Service Support (Home Care)

TOUCH COMMUNITY SERVICES LIMITED

Singapore, SG
Not specified
Diploma in finance or business admin
Proficiency in ms excel
English and chinese language skills
TOUCH Community Services Limited is seeking a Service Support Officer to assist with debt management, administrative operations, and claims-related functions in home care services. The ideal candidate should have relevant qualifications, proficiency in languages, and experience in customer service, particularly within the elderly care sector

Job Summary

  • The role involves providing administrative support including debts management, reporting, and claims-related functions for home care operations.
  • Candidates must manage inventory control, oversee centre maintenance, and ensure accurate billing and government scheme submissions.
  • The position requires collaboration with social workers to provide financial background information for beneficiaries facing payment difficulties.

Matching Summary

Match Score: 75

TOUCH Community Services Limited is seeking a Service Support Officer to assist with debt management, administrative operations, and claims-related functions in home care services. The ideal candidate should have relevant qualifications, proficiency in languages, and experience in customer service, particularly within the elderly care sector.

Skills & Requirements

Must-have

  • Diploma in finance or Business Admin
  • Proficiency in MS Excel
  • English and Chinese language skills
  • Knowledge of elderly financial schemes
  • Attention to detail and accuracy

Nice-to-have

  • Experience with AIC referrals
  • Familiarity with Medisave/Medifund claims
  • Ability to handle locum scheduling
  • Strong customer service orientation
  • Understanding of Elderly Group programs

Key Requirements

  • Diploma in Finance, Business Admin, or related subject
  • Proficiency in English and Chinese or dialects
  • Knowledge of Singapore's elderly financial grants and subsidies

Work Rights

Not specified

Tailored Resume

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