This role combines hands-on technical troubleshooting with service management responsibilities, ensuring that client environments are stable, secure, and optimized
Job Summary
This role combines hands-on technical troubleshooting with service management responsibilities, ensuring that client environments are stable, secure, and optimized.
Develop and implement strategies for workplace technology solutions, including hardware, software, and collaboration tools.
MediCard is committed to creating a workplace where everyone feels valued and empowered to contribute their unique perspectives and talents.
Matching Summary
This role combines hands-on technical troubleshooting with service management responsibilities, ensuring that client environments are stable, secure, and optimized.
Skills & Requirements
Must-have
Workplace Technology Management
Process Improvement
Vendor Management
Reporting and Analytics
ITSM frameworks such as ITIL
Managed IT environments
Nice-to-have
Service-oriented mindset
Client relationship management
Diversity and inclusion advocate
Continuous improvement initiatives
Key Requirements
Bachelor’s degree in Information Technology, Computer Science, or related field
5+ years of experience in managerial or supervisory roles
5+ years of experience in IT workplace technology solutions