Renewal Manager

Salsify

Remote
Base: €32,300 - €38,000 eur; bonus/equity: competi...
Remote
Renewal process execution
Contract negotiation skills
Mid-market customer portfolio management
Salsify is seeking a Renewal Manager to drive customer retention and growth within its Mid-Market segment. The role involves managing the contract renewal process, identifying upsell opportunities, and collaborating with the Customer Success team to enhance customer satisfaction and mitigate churn

Job Summary

  • The Renewal Manager will own all aspects of the contract renewal process including pricing proposals, negotiations, and contract creation.
  • Salsify offers a competitive salary with a bonus structure, equity grants, and an open vacation policy with 22 days per year.
  • This role requires proactive identification of churn risk by analyzing adoption metrics in partnership with Customer Success Managers.

Matching Summary

Match Score: 85

Salsify is seeking a Renewal Manager to drive customer retention and growth within its Mid-Market segment. The role involves managing the contract renewal process, identifying upsell opportunities, and collaborating with the Customer Success team to enhance customer satisfaction and mitigate churn.

Salary

Base: €32,300 - €38,000 EUR; Bonus/Equity: Competitive bonus structure plus stock options; Benefits: Medical, dental, vision, meal allowance, remote allowance, and flexible PTO

Skills & Requirements

Must-have

  • Renewal process execution
  • Contract negotiation skills
  • Mid-market customer portfolio management
  • Churn risk analysis
  • Upsell and expansion identification

Nice-to-have

  • Building stakeholder trust and rapport
  • Strong project management organization
  • Flexible schedule for US hours
  • Equitable and inclusive culture mindset

Key Requirements

  • 1-2 years experience in Sales or Account Management
  • Consistent achievement of retention and upsell targets
  • English language proficiency required

Work Rights

Not specified

Tailored Resume

Cover Letter