Xfinity Retail Service Associate

Comcastadvertising

Schaumburg, IL, United States
Base: $17.00; bonus/equity: commission/bonus eligi...
**
Customer experience
Mobile activation
Device troubleshooting
** Comcast is seeking a Retail Service Associate in Schaumburg, IL, to enhance customer experiences through technical support and mobile activations. The ideal candidate should be enthusiastic about technology and be capable of addressing customer inquiries and operational tasks in a retail environment. **

Job Summary

  • The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile.
  • RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services.

Matching Summary

Match Score: 75

** Comcast is seeking a Retail Service Associate in Schaumburg, IL, to enhance customer experiences through technical support and mobile activations. The ideal candidate should be enthusiastic about technology and be capable of addressing customer inquiries and operational tasks in a retail environment. **

Salary

Base: $17.00; Bonus/Equity: Commission/Bonus eligible; Benefits: Best-in-class benefits

Skills & Requirements

Must-have

  • Customer experience
  • Mobile activation
  • Device troubleshooting
  • Technical resource
  • Operational support

Nice-to-have

  • Teamwork and collaboration
  • Enthusiasm for technology
  • Customer confidence building

Key Requirements

  • 0-2 Years relevant work experience
  • High School Diploma / GED

Work Rights

Not specified

Tailored Resume

Cover Letter