Teammate Food Delivery ( Pampanga)

TaskUs

Pampanga, Philippines
Willing to work cyclical schedules
Strong verbal and written communication skills
Computer literate with windows and apple os
The role requires providing world-class customer service through inbound/outbound calls, emails, and live chat while meeting client-mandated KPIs

Job Summary

  • The role requires providing world-class customer service through inbound/outbound calls, emails, and live chat while meeting client-mandated KPIs.
  • Teammates must filter website content, perform data research, and resolve customer complaints using basic troubleshooting techniques.
  • Candidates must maintain confidentiality of passwords and participate in all mandated internal and external trainings.

Matching Summary

The role requires providing world-class customer service through inbound/outbound calls, emails, and live chat while meeting client-mandated KPIs.

Skills & Requirements

Must-have

  • Willing to work cyclical schedules
  • Strong verbal and written communication skills
  • Computer literate with Windows and Apple OS
  • Typing speed 30 WPM for voice campaigns
  • Typing speed 35 WPM for non-voice campaigns

Nice-to-have

  • Experience in phone, email, and live chat support
  • Background in sales, billing, or collections
  • Technical support experience
  • Resourceful problem-solving abilities
  • Ability to work under pressure

Key Requirements

  • Good problem solving and critical thinking skills
  • High attention to detail
  • Self-motivated with ability to work independently
  • Flexible to adjust to frequent process changes

Work Rights

Not specified

Tailored Resume

Cover Letter