Base: $21.25 ph with pyy progression; bonus/equity...
Customer service in parts retail
Parts catalog and pos system use
Technical knowledge of automotive parts
A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer’s shop
Job Summary
A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer’s shop.
This position offers an hourly pay of $21.25 with pay progression and benefits including comprehensive health insurance, 401(k) with company match, paid time off, and additional perks such as tuition reimbursement and wellness programs.
NAPA is a stable Fortune 200 company with a family feel, offering multiple career paths, ongoing development, and support from leaders and team members.
Matching Summary
A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer’s shop.
Salary
Base: $21.25 per hour with pay progression; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k) with match, PTO, stock purchase plan, tuition reimbursement
Skills & Requirements
Must-have
Customer service in parts retail
Parts catalog and POS system use
Technical knowledge of automotive parts
Efficient order processing
Ability to lift up to 60 pounds
Operate vehicle with manual transmission
Retail hours flexibility
Nice-to-have
Competitiveness under pressure
Professional attitude and appearance
Knowledge of local service area
Use of adding machine and cash handling
Experience with TAMS POS system
Ability to bend, stoop, and reach high shelves
Use of moving aids for heavy equipment
Key Requirements
High School Diploma or equivalent
ASE Parts Specialist certification
Ability to work retail hours at any store location
Capable of lifting and moving parts up to 60 pounds
Functional literacy for part numbers and line codes